A few years ago, with the Medicaid expansion poised to add tens of thousands of new enrollees, the staff of FamilyCare Health decided the time was right to change its structure.
The Portland-based Coordinated Care Organization piloted a new model to handle the sudden growth through better internal coordination. The result was “PPORT," an acronym for "Patient Provider Resource Team,” an organizational structure designed to break down the barriers between the various roles at a health plan. Referral…
A few years ago, with the Medicaid expansion poised to add tens of thousands of new enrollees, the staff of FamilyCare Health decided the time was right to change its structure.
The Portland-based Coordinated Care Organization piloted a new model to handle the sudden growth through better internal coordination. The result was “PPORT," an acronym for "Patient Provider Resource Team,” an organizational structure designed to break down the barriers between the various roles at a health plan. Referral…