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With $60 billion in annual revenue, 10.6 million customers and a business model spurring global interest, Kaiser Permanente is an undisputed heavyweight champion in health care.
Bernard Tyson knows firsthand that it wasn’t easy to get there. As a Kaiser veteran of three decades and chief executive for the last three years, Tyson is steering the integrated insurance and medical provider through a period of rapid growth amid industry-wide turmoil. It’s the same pursuit that tripped up the organization…