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When a patient undergoes a medical scan to determine if they have a life-threatening disease, the last thing they should worry about is whether the machine has been serviced and repaired per the manufacturer’s specifications.
Unfortunately, sometimes that’s the case.
Today, service provided by original equipment manufacturers (OEMs) is regulated by the U.S. Food and Drug Administration (FDA), but service activities performed by non-OEM entities (i.e., third parties) do not have the same oversight…