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In his recent book, Children’s National Health System CEO Dr. Kurt Newman recounted a public forum where a teenager requested better activities for older kids.
In particular, the patient asked the D.C. hospital to install something like The Seacrest Studio, a virtual playroom at the Children’s Hospital of Philadelphia. It was the very hospital from which Chief Operating Officer Kathleen Chavanu Gorman had just been recruited.
Newman joked in his book that Gorman had put the teen up to the request.…